Refund policy
We at Antāti, handcrafted and thoughtfully curated timeless pieces on made-to-order basis only. (Each piece will be meticulously handmade only after the order is placed) We hence do not offer return or refund or exchanges on any of our products.
Please refer to the size guide before placing an order, for assistance please feel free to email us.
Damage, defective or incorrect items
If your product is damaged, defective or you've received the wrong item:
- Email us at yours.antati@gmail.com within 24 hours of receiving the product sharing detailed descriptions along with clear photographs.
- Keep the product, packaging and invoice safe until we provide instructions.
Do not send any product without written confirmation from our team.
Order cancellation
Orders can only be cancelled within 24 hours of placing the order.
Cancellation requests beyond this period will not be accepted.